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Frequently Asked Questions

What payment methods do you accept?

We accept the following methods of payment – Mastercard, Visa, Visa Debit and PayPal.

How soon will I receive my products?

After your payment is processed expect anywhere from 7 to 15 working days for the product to arrive.

How can I know my order was successfully placed?

You may receive confirmation email after successful placing of an order. You can also login to our site anytime to check your order history.

What is the customer support number or email?

If you wish to contact our customer support you may do so via email. You can also use the contact form on our contact page.

What people are saying

  • A perfect gift for my wife

    "I ordered a lovely dress for my wife from Velvetmite and my wife was absolutely thrilled. Thank you so much!" - greg_ross28

  • Top Quality Jeans

    "The jeans I ordered is really top quality. I love wearing it and my friends just keep asking me where I purchased it" - mobrien78

  • Just what I needed!

    "It was really fun ordering the jacket online. The design was lovely and the shipment arrived on time." - krazyjoe1